Purpose-built for Canadian building departments.

Canada’s most trusted municipal tool for regulatory work.

Trax helps municipal officials and teams work through code requirements, review plans, and conduct inspections with AI-enhanced tools built for connected regulatory workflows.

Adopted by municipal departments across Canada.

300+

175+

ONTARIO MUNICIPALITIES

MUNICIPALITIES CANADA-WIDE

74%

OF ONTARIO’S LARGEST MUNICIPALITIES

One platform for every role moving permits forward.

HOW MUNICIPAL TEAMS USE TRAX

  • Intake Staff

    Intake

    Give front counter staff instant access to our intelligent codes database and application completeness checks that help reduce incomplete submissions and improve customer service response times.

  • Plans Examiners

    Plans Examiners

    Bring every stage of plan review into one space with drawing markups, deficiency letters, team collaboration, and direct links to current regulations.

  • Inspectors

    Inspectors

    Confirm requirements, answer questions, and support inspection decisions quickly on-site, even in remote areas.

  • Department Leaders

    Department Leaders

    Identify where your team gets stuck, standardize customer responses across reviewers, and build capacity for staff.

Help every applicant get it right the first time.

FOR INTAKE STAFF

Search across our library of always-up-to-date Canadian codes & acts, licensed directly from official national and provincial sources.

Navigate regulations with ease.

Help applicants and the public understand requirements using AI summaries grounded in the current regulations, complete with source-linked references.

Deliver confident answers at the counter.

Check if a submission is complete instantly and never waste time reviewing an incomplete application again.

Check application completeness.

Move from drawing review to deficiency letter writing to the codes and back without losing context.

FOR PLANS EXAMINERS

Updates to regulations

When a revision or amendment is released, instantly compare versions to see exactly what changed and whether it impacts your work — no more scrambling to understand new code releases.

Stay ahead of code changes.

Annotating drawings

Mark up drawings, add measurements, apply stamps, and simultaneously collaborate with reviewers across your team from home or the office - all in one environment.

No more switching between tools.

Writing deficiency letters

Create standardized deficiency letters with customizable templates and transform every comment into interactive regulatory guidance with live links to the latest code requirements in the Trax library.

Transform letters into interactive guidance.

Tracking re-submissions

Track re-submissions and review history in one place, so reviewers can quickly understand what changed and move the application forward with less backtracking.

Never lose context.

Support faster, more confident inspection decisions in the field.

FOR INSPECTORS

Use the Trax mobile app to cache the codes directly on your device before losing connectivity and access from anywhere.

Access the codes instantly, even on remote sites

Streamline department-wide regulatory work in one platform.

FOR DEPARTMENT LEADERSHIP

  • Build capacity graphic

    Build capacity on your team

    Streamline regulatory workflows and increase staff productivity by 18%, allowing departments to process more applications with existing resources.

    Learn more

  • Consistent customer experience

    Consistent customer experience

    Standardize deficiency letters using customized municipal templates so every reviewer communicates regulatory requirements consistently, creating a more predictable experience for applicants.

  • Understand where work slows down graphic

    Understand where work slows down

    Enterprise analytics provide a clear view of team activity, helping identify bottlenecks, measure adoption, and continuously support departmental performance.

Manage large organizations across departments & teams.

TRAX ENTERPRISE

Trax Enterprise gives large organizations centralized management of municipal data, billing, and usage analytics across departments with multiple admins. Contact us to explore how Enterprise can support your department at scale.

laptop with entreprise plan interface

Move regulatory work forward with Trax

GET STARTED

Start exploring the platform with a free trial, or contact our team to request a demo, ask questions, and find the right fit for your workflow.